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Access Control.

Gate, fob, credential, and vendor-access systems audited, tuned, and managed — for apartment communities only. The hardest part of access control isn’t the gate; it’s knowing whose credentials still work and whose shouldn’t.

Overview

When a fired maintenance tech keeps their fob and shows up at 11pm three weeks later — do you know how that fob got into your system?

Most apartment communities have access control. Almost none have managed access control. The gate works. The fobs beep. The keypad takes codes. But nobody is auditing who still has an active credential, nobody is rotating master codes after staff turnover, and nobody is checking whether the gate actually closes within the four-second window between cars. That gap is where almost every "how did they get in?" incident comes from — and it isn’t a hardware problem.

The pattern repeats across every property we onboard. A maintenance tech leaves under bad terms in March. Their fob is never collected and never deactivated. They come back in November, walk past the gate behind a resident, use their still-active fob on the gym door, and burglarize three units. The cameras catch it. The fob log shows their credential. The detective asks the property manager: "Why is this person’s credential still active eight months after termination?" There is no good answer.

Our job is to make sure there’s a good answer. Quarterly fob audits cross-referenced against the rent roll. Time-bounded vendor credentials that expire automatically. Master-code rotation after staff turnover. Integration with your property management software so move-ins and move-outs flow through the access system without manual entry from the leasing office. And gates that actually close, kept closed, and kept maintained — because a propped-open gate is just an expensive piece of decoration.

What’s Included

Audit, tune, manage.

We rarely sell new hardware. Most properties already own what they need — they just need someone watching it.

Quarterly fob audit Cross-referenced against your active rent roll. Inactive credentials deactivated.
Master code rotation Triggered on every staff departure, every contractor offboarding, and on a 90-day calendar minimum. Tracked in a sealed log.
Why it matters

The single most exploited weakness in multifamily access. Ex-staff » ex-contractors » ex-residents.

Time-bounded vendor access Plumber on Tuesday should not have December access.
PMS integration RealPage, Yardi, Entrata, ResMan, AppFolio. Move-ins auto-provision; move-outs auto-deprovision.
Gate health monitoring Daily closure check. Stuck-open or propped-open alerts go to your manager and our dispatch.
LPR + credential pairing License plate read paired with each gate-credential event. Tailgaters get caught.
Termination protocol Same-day deactivation, same-day code rotation, same-day fob recovery on every staff exit.
How It Works

Three weeks from audit to clean.

01

Credential Audit

We pull every active credential, cross-reference rent roll + employee list + vendor list. The "ghosts" surface fast.

02

Cleanup & Integration

Ghost credentials deactivated. Master codes rotated. PMS integration wired so the system stays clean automatically.

03

Ongoing Management

Monthly health report, quarterly re-audit, same-day response on terminations and gate failures.

Pricing Model

How access-control pricing actually works.

Access control is priced by gate count and door count. A single-gate property with a leasing-office door and a gym door is one rate. A three-gate property with garage entry, pool gate, mail room, gym, and pet park doors is a different rate. We bundle the audits, master-code rotations, PMS integration maintenance, and gate-health monitoring into one monthly figure per entry point.

What shifts the rate: whether your PMS integration is already wired (most aren’t and need a one-time setup), whether you want LPR cameras at the gate (we can use existing CCTV or specify new LPR-grade cameras), and how many vendor credentials you issue monthly (high-turnover properties cost more to manage). Hardware repairs and replacements are quoted separately at parts cost — never marked up.

Every assessment is free. Quotes are property-specific. The initial audit alone is usually worth more than the first three months of service.

Why Multifamily-Only Matters

Office access control is badge-in, badge-out. Multifamily is a maze.

A corporate office has one front door, employees only, and 9-to-5 traffic. Easy. An apartment community has residents, residents’ guests, residents’ food deliveries, residents’ package couriers, residents’ dog walkers, contractors, vendors, leasing prospects, maintenance staff, cleaning crews, and three vehicle gates — with people coming and going twenty-four hours a day. The access-control problem is fundamentally different.

We know the multifamily-specific failure modes. We know that the vehicle gate that auto-closes in eight seconds is too slow because four cars tailgate every cycle. We know that the keypad code shared with the dog-walker last summer has been shared with three additional people since. We know that the resident who got a divorce six weeks ago hasn’t mentioned their ex still has a fob. We know that the gate operator’s battery-backup test was last performed in 2021 and will fail the next storm.

And we know how to fix all of it without making the leasing office’s life harder. Because if the access system creates friction for the resident, the resident props the gate open with a brick, and you’re back to square one.

Common Questions

Access control — the real questions.

Do you install gates and hardware, or just manage them?

Both, but we lean toward managing what you have first. Most properties already own functional gates and fob systems — the problem is they’re never audited or rotated. We audit and tune what you have, then recommend replacement only if the underlying hardware is genuinely past serviceable. Hardware-first vendors will sell you a $40,000 new gate. We’ll tell you when you actually need one.

What systems do you support?

Doorking, LiftMaster Elite, HID, Brivo, ButterflyMX, Latch, RemoteLock, KeyTrak, Allegion, and most legacy fob/prox systems. We don’t lock you into a proprietary stack and we don’t collect kickbacks from any of these vendors.

How do you handle fob audits when residents move out?

Quarterly fob audit cross-references your active rent roll against the access database. Inactive fobs get deactivated and physical fobs are recovered or invalidated. With PMS integration this happens automatically on every move-out. This is the single highest-ROI security action most properties never do — and the most common audit finding when we onboard.

What about vendor and contractor access?

Time-bounded vendor credentials with photo and license-plate logging. The plumber who needed access on Tuesday will not still have working access in December — their credential auto-expires at the scheduled end-of-job. Every vendor entry/exit is logged with the plate and the credential.

Can you integrate with the property management software?

Yes. We integrate with RealPage, Yardi, Entrata, ResMan, and AppFolio so move-ins automatically provision credentials and move-outs automatically deprovision. No manual mistakes from the leasing office. This integration alone eliminates roughly 80% of "ghost credential" issues at the properties we’ve onboarded.

What’s the most common access-control failure you see?

Ex-employees with working fobs. Maintenance turnover at apartment communities is high and termination protocols are inconsistent. We’ve seen properties where the database still held active credentials for techs who left two years ago. A close second: shared keypad codes that haven’t rotated since the gate was installed.

Related Services

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Ready to start?

Find out how many ghost credentials are still active.

The initial audit is free. The number is almost always higher than the manager guesses.